PERSONAL DATA AND COOKIES
Thank you for visiting Coco Takumi website.
We at Coco Takumi take your privacy seriously because we know that you care about how your personal information is used and shared.
We will take reasonable steps to maintain appropriate safeguards and protect your Personal Data against unauthorised disclosure. We neither rent nor sell your Personal Data Information to anyone.
Please read the following to learn more about our Personal Data and Cookies Policy. As we improve our services and products to our customers, we use the best technology and practices with our marketing partners in accordance with the applicable laws.
This Personal Data Policy describes how your personal information is collected, used, and shared when you interact with us, visit, or make a purchase from cocotakumi.com (the “Site”). This policy also describes how our customers can object to the processing of its personal data collected.
It also sets out how you can contact us if you have any queries or concerns about this information.
Personal information we collect
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
1 - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, click here.
2- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
3- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect, generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing of your Personal Information
We share your Personal Information with third parties to help us operate our website, apps or other services as described above.
Please rest assured that we never share Personal Information with third parties for their independent marketing purposes or other uses other than as described in this T&C’s.
For example, we use Shopify to power our online store -- you can read more about how Shopify uses your Personal Information here.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
We will also be sharing your Personal Information with these categories of trusted business partners:
- Fulfilment, shipment and logistics providers, to fulfil, track and deliver orders and returns.
- Service providers that provide the services for our Site, mobile app, and their features and services, helping to maintain and improve those technologies and customers experiences.
- Marketing service providers to communicate about Coco Takumi and its affiliates’ products, news, and events. Email addresses and activity data might be shared with marketing email partners to help us better target email deployments to our customers; nonetheless, no email addresses or specific email actions can ever be shared with non-partners third parties.
- Third-party advertising providers that collect and use browsing information or Personal Information to help us understand our customers find the best and personalised experience for its customers, and to place personalised ads on other websites, and social media platforms.
- Other third parties, to the extent needed to meet legal obligations.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt-out of targeted advertising by using the links below:
- Facebook: https://bit.ly/3b8QxQn
- Google: https://bit.ly/2K5SJfG
- Bing: https://bit.ly/3bkugiN
- Instagram: https://bit.ly/2V8p1go
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Customers have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
You can also request for the update or removal of your Personal data in your Coco Takumi account and on our website.
Customers who would like to stop receiving marketing communications from us, can opt-out using their Coco Takumi account, and/or by clicking the unsubscribe link in marketing emails.
Please note that some Personal Data are mandatory for us to fulfil purchases or returns, or by law.
Additionally, please also note that your information will be transferred outside of European Economic Area (EEA), including to Canada and the United States. By providing us with your personal information, you agree that we may transfer, store and process your information outside the EEA. Governments in certain countries such as the USA have broad powers to access data for security, crime prevention and detection and law enforcement purposes.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The date of issue and the version number is shown at the beginning of the notice.
We welcome your questions, comments and requests about our privacy practices. If you require more information, please contact our privacy officer by email at firstname.lastname@example.org.
If you wish to reach us by mail, below are the details:
[Re: Privacy Compliance Officer of Coco Takumi]
COCO TAKUMI PTE LTD,
100 Cecil Street
#15-02, The Globe